The airport is a mess right now. Eager to return to the skies after two years closer to home during the pandemic, travelers are facing flight delays, cancellations and long queues at airports around the world, largely because of staff shortages.
Now, a U.S. airline is hoping technology can help mitigate some of the disruption. Alaska Airlines will begin allowing customers to affix electronic tags to their suitcases in hopes of speeding up airport check-ins and freeing up staff time for other tasks. statement.
With the new tags, travelers no longer have to queue at the airport to print their luggage tags. Instead, they can attach the tag to their luggage at home and activate it using the airline’s mobile app 24 hours before departure.
The process involves bringing the phone into contact with the tag, which uses an antenna to read the transmitted information. Once activated, the tag uses e-paper technology to display the guest’s flight information and barcode on its small screen. The owner of the bag can then leave it at the designated self-drop location at the airport.
The devices reportedly contain no batteries and draw a small amount of energy from the phone used to activate them TechCrunchFrederic Ladinova.
According to the statement, Alaska Airlines expects electronic tags to reduce the time travelers spend checking their bags by 40 percent. They should also help shorten lines at airport airline kiosks.
“50% of our guests check in their bags, which means they need a bag tag because they need a bag tag to get the bag through the whole system,” Charu Jain, senior vice president of merchandise and innovation at Alaska Airlines, told Reuters TechCrunch.
The airline plans to roll out the technology in stages, starting with passengers flying to San Jose International Airport in California in late 2022. Alaska Airlines will initially offer free tags to about 2,500 frequent flyers, and then the company will offer tags to all loyalty program members in early 2023. The airline doesn’t share expected prices for the tags; however, on Bagtag’s website, they start at around $72.
Company officials said they believed Alaska Airlines, the Netherlands-based company, was the first U.S. airline to use electronic luggage tags. Luggage tag Developed in 2014.
Several international airlines are already using the technology, including Lufthansa, Air Dolomiti, Austrian Airlines, China Southern and Swiss. According to Bagtag, several other airlines are also stepping up to implement the devices.
As they prepared to roll out the technology, Alaska Airlines employees tested the tags, which are made of highly durable plastic, on luggage carts, catering trucks and jet bridge wheels. TechCrunch. They stand up to wear and tear, and airline officials say they can last a lifetime.
Alaska Airlines’ announcement comes amid widespread problems at airports around the world.London Heathrow Airport has set up a passenger cap Because of the shortage of manpower.Meanwhile, in the U.S., airlines have canceled 88,161 flights Between January and May, due to severe weather, labor challenges and other issues.
“It’s been an exceptionally difficult travel season,” Marc Casto, president of Americas leisure brands at the Flight Centre Travel Group, told Reuters Washington postof Hannah Sampson and James Bicares. “It’s the confluence of multiple forces hitting at the same time, and that’s causing a terrible experience for everyone involved.”