Free mental health service Koko is experimenting with an AI chatbot to help respond to people seeking support.The test has been criticized for being unethical and lacking transparency
January 10, 2023
A mental health service that allows people to test AI-generated responses without first notifying the recipient, allowing people to get encouraging support and advice from others.
Rob Morris, founder of Koko, a free mental health service, said in a statement series of twitter posts How the company is testing using a chatbot to provide mental health support to around 4,000 people. The chatbots are powered by GPT-3, a publicly available artificial intelligence built by San Francisco-based company OpenAI.
The test enables users of Koko Online peers to…